Knowledge base & FAQs
Pick the channel that matches your request:
Open Ashampoo SupportSupport & Contact
Need help with an order, a licence or product setup? Choose the option that fits best and get support in minutes.
Reach the Ashampoo team
Contact via email
Open contact formmyAshampoo & Shop
Phone support (Monday–Friday, 9am–5pm CET)
Go to shop accountcontact@ashampoo.site
Send emailWe are an independent affiliate site and hand you over to Ashampoo for product support.